Elevate your experience management in Qualtrics with expert training & advisory solutions
Enhance your experience management expertise with Act XM’s tailored training packages. As a trusted Qualtrics partner, we provide customised solutions to support our clients at every stage of their experience management journey.
Experience Management success with Act XM’s expert-led packages
Act XM’s success packages offer best-in-class training, expert advisory, and dedicated technical support to help you expand your programs, drive program maturity, and build in-house capability. Designed for every stage of your XM journey, our tailored solutions free up team capacity, maintain program continuity, and ensure long-term success with ongoing strategic guidance and hands-on enablement.
Advisory & Strategic Guidance
Benefit from expert advisory sessions designed to align your XM program with your business objectives. Support includes:
- Program revision and optimisation for CX, EX, and research strategies
- Insights and analytics sessions to enhance impact
- Guidance on platform best practices and innovations.
Technical Support & Expertise
Access on-demand technical assistance to manage and expand your Qualtrics programs, including:
- Survey design and automation
- Dashboard optimisation
- Text iQ management
- Custom training and enablement
- Solution architecture and integrations
- Program expansion and maintenance
- Escalation resolution.
XM / Research Consultancy
Receive hands-on coaching and strategic guidance to refine and optimise your programs, including:
- Co-designing survey frameworks aligned with business goals
- Developing action plans and closed-loop feedback processes
- Stakeholder engagement and tailored training
- Refining research materials for more effective insights
- Creating strategic reports and presentations.
Choosing the right training and advisory success package for your organisation
Each package is designed to evolve alongside your organisation’s needs. We tailor our approach based on your team’s capabilities and program maturity with four levels of training and support:
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Foundation Essential
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Foundation Plus
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Growth
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Enterprise
Our Foundation Essential and Foundation Plus are ideal for organisations starting with Qualtrics or those requiring additional advisory and technical support.
Whereas our Growth and Enterprise packages are designed for organisations focused on scaling their experience management strategy.
Contact our team for personalised guidance and pricing details
Why hundreds of organisations choose to partner with Act XM
At Act XM, we go beyond just program design and implementation—we become an extension of your team. Our dedicated experts seamlessly integrate into your organisation, providing specialised knowledge, tailored solutions, and industry best practices to elevate your programs.
With a 98% client renewal rate, we don’t just set you up for success—we ensure you continue to thrive. Our approach includes ongoing learning and development opportunities, expert-led content, and tailored support through webinars and advisory sessions. By strengthening internal capabilities and empowering your team, we help you drive long-term program success and maximize the value of the Qualtrics platform.
Take your experience management to the next level with Act XM’s comprehensive success packages. Get in touch today to find the right solution for your organisation.
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Trusted by leading Australian brands
At Act XM, we partner with leading organisations enhance customer focus, boost innovation, and build effective strategies. Our human-centred approach ensures exceptional customer and employee experiences, transforming their journeys and driving meaningful organisational results.
